Frequently Asked Questions

Why did the Association create the Online Listing

Can any insurance agent be listed?

Can I post my own listing?

Will my listing appear immediately?

Do I need to include a photograph?

Can the Association staff post my listing?

Is my ranking based on my Zip Code?

Can I add or change information on my listing?

How do I access the Administration Page?

Can I be listed for multiple Zip Codes/States?

What kind of results can I expect?

Will I be notified when my listing is due to end?

Can the Association remove my listing?


Why did the Association create the online listing?
Every year, we receive hundreds of calls from consumers seeking the name of a local Medicare Supplement agent. The online directory makes it easy for consumers to find local Medigap agents 24/7. If you want consumers to find you, add your listing today.

Can any insurance agent be listed?
Yes. Any agent currently licensed to sell Medicare Supplement insurance is invited to be listed. Our goal is to connect dedicated, knowledgeable insurance agents with interested consumers. We expect you to maintain high professional standards. We take consumer complaints seriously.

Can I post my own listing?
Yes. After choosing how long you want your listing to appear (1, 2 or 3 years) you will proceed to pay the appropriate charge. After submitting your credit card information (PAY NOW), you will immediately be able to create your Account (user name and password) and begin posting information.

Will my listing appear immediately?
Yes. The information you enter as part of Step 3 will appear immediately after you hit SAVE & POST. You will be able to add to or change information at any time via the Administration Page. It is important that you save the E-Mail/User Name and Password so you can access this page. If you forget, you can retrieve lost or forgotten Passwords, using the Email address you used to establish your account.

Do I need to include a photograph?
No. But we believe a nice headshot will help you generate more contacts. We’ve tried to make it simple for you to post a photo. Remember, the consumer will see multiple listings. A nice smiling photo may be the reason they choose you!

Can the Association staff post my listing?
Yes. There is a nominal one time additional cost. When you pay this fee, the Association staff will contact you to begin the process. We will make nominal changes and updates. For significant or on-going revisions an additional charge may be required.

Is my ranking based on my Zip Code?
Yes. Our goal is to connect consumers with agents who are closest to them. That said, you pick the Zip Code you wish to use. Some agents will use an office Zip Code.

Can I add or change information on my listing?
Yes. You will have 24/7 access to the Administration Page where you can add, change or even remove your listing.

How do I access the Administration Page?
After completing Step 2 (credit card payment) you will move to Step 3 where you will enter your E-mail /User Name and Create A Password. If you have forgotten your Password, click the link ‘Retrieve Lost Password’ to receive an E-mail with information.

Can I be listed for multiple Zip Codes/States?
Yes. Our goal is to connect consumers with local area agents. You can post multiple listings using different zip codes. To do that, in STEP 2 (Billing Details / Account Registration) you will need to use a different Email address for each Zip Code you want listed. This is a current system requirement. And, of course, there is a separate charge for each Zip Code listing. When you move to STEP 3 (posting your listing) you can enter the same (single) Email address that you want consumers will use to contact you.

What kind of results can I expect?
The testimonials we show are from real agents and we’ll gladly tell you who they are. That said, we NEVER promise or guarantee results. Being listed should simply be part of your overall marketing strategy.

Will I be notified when my listing is due to end?
YES. We will send an email to the email address on file about 30 days prior to the date your listing will be removed. You can renew and make changes at that time.

Can the Association remove my listing?
We never intend to remove a listing. But, should we receive a complaint from a consumer we will contact you first to investigate. We do reserve the right to remove listings if there are problems, if some loses their insurance license or has significant problems that could impact the credibility of the overall listing.