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It takes almost a year of work to plan a conference. So, while it is disappointing to be so close to the 2020 event, I know that today we are all focused on far more important things. With that in mind, we wish you and yours good health and together we all look forward to better times ahead.
This webpage should answer most of your questions. But if you have others, our emails are below. Stay safe … stay calm. We hope to greet many of you in 2021 (and raise a glass or two and toast the future!).
INFORMATION and WHAT WE NEED TO KNOW FROM EACH PAID REGISTRANT
INFO: Is the 2020 conference in Schaumburg, IL cancelled?
Yes. It is being rescheduled to Wednesday, June 2, 2021 through Friday, June 4, 2021. Same location; the Renaissance Hotel and Convention Center in Schaumburg, IL.
All of the major 2020 conference sponsors and exhibitors have already agreed to roll over their sponsorship to 2021. A few (single booth) exhibitors have backed out (for now). I expect we will have a blockbuster event.
RSVP: I paid for my registration; what are my options?
If you intend to attend the 2021 conference, it would be enormously helpful to us if you would agree to carry forward your registration. We pay fees to process credit card payments and refunds (between $25-$40 per-person) which adds up when you have 600-700 registrants.
OUR GUARANTEE: If you carry forward your registration …. we will guarantee to refund your full payment IF you need to cancel. Just notify us at least 60 days prior to the 2021 conference start date. PRINT THIS PAGE OUT. It is my guarantee to all – something I have shared with all our insurer sponsors.
IF YOU PLAN TO ATTEND 2021 and agree to Carry Forward your registration:
Please Email Mindy. Indicate “Please carry forward my registration”
IF YOU NEED TO CANCEL
Please also Email Mindy firstname.lastname@example.org
Indicate “Please cancel my registration”
We will refund monies paid to the credit card you used and an automated Email will be generated.
We can only process a set number each day so please allow up to 30 or so days for processing.
INFO: Hotel room cancellations.
If you booked a room at the Renaissance (as part of the conference block) there is NOTHING to do. The Renaissance will cancel your reservation and you will receive an email from the hotel confirming the cancellation and the crediting of any deposits that may have been paid. The hotel says it could take as much as 30 days for the credit to appear. We are waiting for information from the Embassy Suites but I’m sure they will do the same.
NO CARRY OVERS: When our new room block becomes available, we will let all registered attendees know. You will have to make a new reservation,
If you booked a room on your own (outside of our block) you will need to work directly with the hotel to cancel.
INFO: If I am a speaker – will I be able to speak again in 2021?
Sometime in the early Fall, I will start working to make sure we have a great and relevant program. I would not cancel your registration. That will be an indication of your interest to speak. Thank you.
INFO: What will be the conference schedule for 2021?
We will have the agent day on Wednesday, June 2, 2021. That will be followed by the opening reception.
INFO: What about the Main Conference program?
Sometime in the early Fall, I will start working with key people to make sure we have a great and relevant program.
If I have other questions, who should I contact?
We know there will be questions and will do our best to respond as quickly to each one. Please email email@example.com (Exhibit / Sponsor / Speaker questions) or firstname.lastname@example.org (registrant questions).
We look forward to seeing you all in June 2021 … where we will celebrate the growth of the Medicare Supplement insurance industry … and our good fortune. Our very best to you all.
Jesse Slome & Mindy Hartman